Frequently Asked Questions
Do I get a warranty for my Lavina jewelry?
Yes, we do have a 1 year warranty for fading. If the gold color gets lighter, we will send you the same item for free. If the item is no longer available in our collection, we will send you another item of your choice, with the same value.
How do I know if my favorite piece is 14K or 18K gold?
All our pieces are mainly 14K gold unless it is stated in the title that it is 18K gold.
How do I care for and clean my Lavina jewelry?
Keep your jewelry in a dark and dry place on the days you don’t wear them. Avoid contact with perfumes, oils and selftanners. To clean your jewelry you can best use plain water and a jewelry cloth.
How do I find my ringsize?
All our rings are adjustable to the size you want!
What if an item is out of stock?
Keep an eye on our Instagram @lavinajewelz for updates about restocks.
Will Lavina jewelry turn my skin green?
No, our jewelry is made of durable material such as stainless steel or titanium steel and 14K or 18K gold.
Where is this company from?
We are based in The Netherlands.
I can't find my question and answer, what now?
Please ask your question by contacting us on info@lavinajewelz.com